01 · First screen
Home, the front door
In a few seconds, the visitor must understand who you are, what you do and whether they are in the right place. The rest of the site extends that first impression.
Must include
A promise, your key activities and a path to contact
Must avoid
A vague slogan, too many blocks and five calls to action
The right test: an outsider should be able to name your trade after the first screen.
02 · The offer
Services, made readable
This page turns your trade into concrete services. The visitor understands what you deliver, for whom, and what sets you apart from a generic competitor.
Must include
Named offers, a clear scope and a benefit per service
Must avoid
A technical list with no consequence for the client
Each service must answer the question: "and for me?"
03 · Trust
The company, made human
A small business is also chosen for its people. This page tells where you come from, how you work and why someone can trust you.
Must include
A short story, faces, a way of working
Must avoid
An encyclopaedic biography or values with no ground
The visitor does not need to know everything. They should want to call you.
04 · Proof
Work, made concrete
Photos, projects, clients, figures or testimonials make the offer credible. Proof close to the visitor’s trade beats a decorative gallery.
Must include
Verifiable cases, specific and close to your offer
Must avoid
Superlatives without facts and logos placed for show
One strong proof, well told, is often enough to unlock contact.
05 · Action
Contact, without friction
The form, the phone and the address turn interest into a request. They must be visible from every page, simple to fill in, and reassure about what comes next.
Must include
Few fields, a response time and readable contact details
Must avoid
An endless form or a lost "send" button
Every extra field must justify the friction it creates.